From Russia with Love

Hello – we’ve come halfway around the world to meet you!

We are a group of developers, designers and artists who love creating new ways to work and play on mobile devices. Just like you, we love that we can do almost anything on our devices, but just because technology gets more powerful doesn’t mean it should be more complex.

Although our office is located in Silicon Valley, many of us work in Moscow at Mail.Ru Group where we are the largest Internet company in Russian-speaking countries. We have a worldwide community of more than 100 million fans who use our services every month and this has given us tons of experience in communications and gaming. Based on the feedback our community of fans provide and using our 15 years of experience, we’ve began the development of new products for the U.S. market.

Being the geeks that we are, we set out to develop really useful apps that will be powerful enough for a power user and at the same time, not too complicated for his grandma. In other words, we wanted our apps to look sleek and be easy to use, while offering a host of features for those looking for them.

Today, we announce myMail and myChat, apps that do exactly what you need them to do.

Check them out – we would love to hear what you think.

We are thrilled that millions of people are already enjoying myGames on iOS and Android — games like Jungle Heat, Poker Arena, and Lucky Fields.

This blog is where we’ll talk about personal technology, new advancements and innovation that excite us, things that we’re working on, share lessons learned (so you don’t have to) and maybe some of the Russian-American cultural similarities we’re discovering each day – we have more in common than you think! And we want to hear from you as well, so don’t be shy in the comments below. Let’s learn from each other.

Now that you know a little bit about us, don’t be a stranger. We look forward to getting to know you better.

My.com team

Published by

Ksenia Chabanenko

Ksenia Chabanenko

BizDev & Communicator at My.com

  • алмат

    Помогите мои аккаунт украл игрок по именем рим в клане титаны

  • алмат

    Мои аккаунт украли как его вернуть??

  • kaliska

    I don’t want to receive mails with push. Because of my less standby time. To Extend my standby time how can i change the push mail settings.

    • MyKatie

      You can turn notifications off completely by going into the settings. Choose notifications and slide the setting from on to off. (Android, but similar in iOS).

  • Lamont Cranston

    Unfortunately Mychat will not allow me to change the country code…..it insists I am in Russia no matter what number I enter. Not too useful that!

  • Stephanie DaSaro

    Where do I find the spot to put in a customer signature for the email app?

    • MyKatie

      Hi, There is a settings icon in myMail. You’ll find it on the same screen that you use to switch between email accounts — at the bottom, it looks like a gear. You can see it here http://blog.my.com/we-love-your-feedback-new-mymail-features/ (first image on this page). In the settings there is an option for creating a signature. Thanks.

  • Stephanie DaSaro

    I cannot for the life of me find where I get to the mymail settings so I can create an email signature from my phone. I looked in the iphone settings menu and mymail doesn’t show under the apps or under mail and I couldn’t find a settings tab in the actual app. Is it in there somewhere??

  • Sarah Badders

    My.com help desk is useless! I have been fighting with them for more than 3 weeks over an issue that should’ve been resolved in hours. Now they are telling me that I must wait for them to fix my problem in a future update with no timeframe for the update. Clearly English is not a first language for them and my attempts for resolution have been dismissed. I am very disappointed in the way the whole thing was handled and cannot believe the flippant and dismissive attitude they used with me. Any issues I have encountered with other gaming companies were handled with professionalism and expediency. I will be doing my best to make sure other users are aware of these issues before spending their hard earned money in an app that is unwilling to properly troubleshoot any issues.

    • It’s Russia, baby (% .

    • MyKatie

      Hi Sarah, Sorry that your experience with our support team has left you disappointed. It does sound (from your note above) that a fix has been identified and that the update is not as soon as you’d like and the process to get to a fix was long. I don’t know the particulars but software updates are not something done without testing as a fix may break something else in the game. And, fixes are sometimes bundled together. Additionally, our games are played worldwide and we do our best to match requests with support members that share the same language. Sometimes in order to respond in a timely fashion it means someone who may not speak English as well as you may respond. It is not our intention to be dismissive or flippant. Thank you for raising your concern.

  • Nice app and design conception. But you need a really crossplatform service (true cloud) to make it usable. I need such app as an android app and a web-app to be accessed with my browser too.
    It would be better than Gmail if it won’t write “some@some.com on behalf of some@gmail.com” when I use my other emails with Gmail. And it is better then other apps because it has nicer design. Just add a spam filter also. Thanx.

  • makima

    ребята, а где все это для WP8? несерьезно)

  • Richard Warden

    I am an Englishman in Russia so understand the position of the mail.ru group (and Yandex) in the market here. If you can give others a run for their money its great. I like the fact that google is so far behind Yandex and yourselves in the local internet searches. Anyway one question what is the advantage of using my mail over just using Apples built in Mail App (apart from it looks nicer??)
    Thanks and Good Luck Richard

    • MyKatie

      Thanks. One of the advantages is real-time notifications. With most email services, you choose to have email pushed from a set offering of time; every 5, 10 or 15 minutes or you manually sync. With myMail, email notifications are real-time, you don’t have to sync or wait for email to be pushed within those time limitations. You can also customize who you get notifications from and when you get them.

  • Amin

    Its nice.
    I wish bests for you ;)

    • MyKatie

      Thank you))

  • Carole

    I can play Jungle Heat on both my tablet and mobile by linking devices, is there any news on linking devices for Lucky Fields?

    • MyKatie

      Yes, in early 2014 :)

  • Александр Андреев

    Ожидал намного большего, а тут…!)

  • En_Crisis

    i thought you will launch a new email service for European people

  • What about integration with ICQ?

  • Иван

    My.com будет создавать конкурента Гуглу, или будет только приложения раздавать? Хочется вас на домашнюю страницу поставить

  • Albert

    Will http://www.my.com offer an E-Mail Account? I don´t want (don´t like) to use Microsoft, Yahoo and Google.

    • MyKatie

      We love hearing everyone’s suggestions. Today is our beginning. We hope to bring more things to you.

      • Albert

        I speak russian language too but I will ask my question in english. Will my dot com offer an E-Mail account? Without doubt Mail dot ru is the best mail provider. Maybe you could offer with my dot com a english version of mail dot com?

        • MyKatie

          Thank you for the kind words. When we have new things to announce it will be shared on this blog. Until then, we cannot share future product plans. Glad to know such a thing would be welcomed ;)

  • Alex Denver

    ну во-первых – спасибо за такое прекрасное приложение для почты. теперь действительно то, что надо. во вторых, за мессенджер – будем тестировать. у меня вопрос – планируется ли раздача почты с доменом my.com? очень уж хочется) ребята, вы молодцы.

    • MyKatie

      Мы обязательно объявим о такой возможности, если она появится :)

      • Александр Андреев

        во, да от почты не отказался бы, да и руссифицировать не мешало бы))

  • Антон Северов

    Это в России домохозяйки и умалишенные еще схавают ваши сервисы, но запад… Серьезно? Слышишь mail.ru, слышится: вирус, спам, совок, проклятие…

    • Роман Василич

      Пару лет назад уже запускался сервис микроблогов с каким-то нелепым названием. Так он и умер. Что-то подсказывает, что и в этот раз может быть нечто подобное

    • Ivan

      а может пора не только слушать, но и пользоваться?
      Да и не вижу причин почему запад не “схавает” этот сервис, начало многообещающее

      • Антон Северов

        Я еще в своем уме, чтобы пользоваться сервисами от mail.ru

        • Ivan

          продолжаем придерживаться стратегии “не читал, но осуждаю” ? :)

          • Антон Северов

            Что тут читать? Одно только название поста звучит как угроза.

          • Vadim

            Ну да, остальное-то по-английски =) tl;dr? Или как вам понятнее будет: “ниалисил”?

          • Антон Северов

            Переведите для меня на понятный мне язык. Или так вам понятнее будет: gtfoh

          • Антон Северов

            Переведите для меня на русский. Или так вам понятнее будет: gtfoh

    • SerJeek

      Слышишь mail.ru, слышится и видится этот невнятный холивар.

      • Антон Северов

        Честно – пытался. Недавно писал им о возможной дыре, но с другой стороны сидят непробиваемые идиоты…

        • Vadim

          Такие “специалисты” в саппорт пишут сотнями. Если ты и правда крут, так приди на собеседование. Крутым спецам там платят большие деньги.

  • IIggoorr Rrooddyyggiin

    Good luck! Where can I get sticker for laptop like on the picture? :)

    • MyKatie

      I like it too. Maybe we should make some stickers. Let’s see.

  • This is great news! I am sure that an experienced team of “Mail.Ru Group” finds approaches to each user Internet in the U.S.! I wish you success!

    • MyKatie

      Thank you :)

  • impirat.com

    Ладно, оставлю хоть ссылочку в нике, надеюсь, хоть это можно??? :D
    Пасаны, смотрите мой ник и смело приходите!

    Ну, этот сайт такой ничего, приятный. Котик хороший, куплю смартфон может скачаю что-то.

    А почему в сайт не встроили яндекс-метрику, а именно гугл-аналитикс выбрали?

    Котик me gusta

  • Hostas Red

    Any plans for built-in support for PGP message signing/encryption?

  • Kleevland

    myChat is just the same messenger as any other. what’s the difference? I don’t see any reason it’s better than WhatsApp. Blackberry’s BBM for Android and iOS offers encryption for example! Why don’t you add encryption of messages and calls into your myChat app? It’d add 1 000 000 points to this new messenger and attract a lot of new users!!!

    • Kleevland

      Same for myMail add encryption of emails between myMail’s users!

    • MyKatie

      myChat is all-in-one messenger which provides you with not only messaging, but also voice and video calls, and cool stickers ;)

  • Sergey Martynov

    Being involved in the idea of this project in the very beginning, I’m so happy and excited to watch my.com’s birth now – in such a style .) My congratulations and good luck!

    • MyKatie

      Thank you ;)

  • impirat.com

    Очень неплохой сайт. Кстати, у нас тоже есть сайт, и, кстати, мы делаем сайты и продвигаем http://impirat.com (можно заказать сайт в Калининграде, СЕО, настраиваем рекламу в поисковиках, например, в http://mail.ru :) и т.п.

    That’s great news! By the way, if someone wanna create site for company, branch (russian version, of course) – call us http://impirat.com We are the nice web-studio.

  • cpu z80

    А почему нет клиента WP7/8? :(

    • MyKatie

      Пока решение по созданию приложений на этих платформах не принято.

      • Kleevland

        The more OSes you support the better.

        LINE has an app for cheap Nokia’s Asha phones even!

        http://conversations.nokia.ru/2013/08/nokia-asha-501-obshhaytes-s-line/

        • impirat.com

          If people uses chip phone’s they are not a potential client today. It is simple logic.

          • Vadim

            Do you mean cheap? If so, check the price of Nokia Lumia 1020 or even more 1520. Are they cheap? Yes, they cheaper than iPhones, but Nokia is not so greedy as Apple and sells better hardware for reasonable prices.

  • DioNNiS

    That’s great news!
    I’m proud for Russia!

    • MyKatie

      Thanks ;)